"I’ve not taken the time since my husband’s funeral to let you and LeeAnn know how deeply I appreciated the handling of his service. You oversaw my brother and mother’s funerals when you were with Rix, so I just felt you would do an outstanding job for Earl’s funeral last April, and I was not disappointed. LeeAnn and your staff did a beautiful job and met my every request with a willingness to get it accomplished. The video is such a treasure, and I watch it over and over. The newsletter is so special and has helped me and my children through some rough, emotional times. It is very well done. I regret not living in Lubbock and being able to take part in some of the special activities you offer for widows. The little silver necklace is so special to me and is such a nice remembrance of my very special husband, so I thank you for that sweet gesture, also. I do deeply appreciate all that you, LeeAnn, and your staff have done and thank you all for the many kindnesses shown to me and my family. God bless you."