Testimonials

We welcome you to share your feedback with us on how to better serve you.

Testimonials

We welcome you to share your feedback with us on how to better serve you.

We receive many letters from the families we’ve served, thanking us for our caring ways during their time of loss. Their words warm our hearts and speak to you of our professionalism, compassion, and the true value of the services Lake Ridge Chapel & Memorial Designers provides. We have a long history of serving families in Lubbock, TX and the surrounding communities, and are proud to showcase the positive testimonials we’ve received over the years.




Treated So Well

“I have never been treated so well by everyone at Lake Ridge.  Ours was a hurried event as we lost someone else in our family out of state.  I couldn’t have done this without all the help I received & continue to receive.

Ada Walsh

 

Kindnesses

Thank you for the kindnesses and care you gave to us for Ben Perry’s funeral.  We appreciate Santos, Eddie, and Mr. Barker for their kind words and Laura for her commitment to her job.”

May God Bless,

Cindy Johnson


Deeply Appreciated

“I’ve not taken the time since my husband’s funeral to let you and LeeAnn know how deeply I appreciated the handling of his service.  You oversaw my brother and mother’s funerals when you were with Rix, so I just felt you would do an outstanding job for Earl’s funeral last April, and I was not disappointed.  LeeAnn and your staff did a beautiful job and met my every request with a willingness to get it accomplished.  The video is such a treasure, and I watch it over and over.  The newsletter is so special and has helped me and my children through some rough, emotional times.  It is very well done.  I regret not living in Lubbock and being able to take part in some of the special activities you offer for widows.  The little silver necklace is so special to me, and is such a nice remembrance of my very special husband, so I thank you for that sweet gesture, also.  I do deeply appreciate all that you, LeeAnn and your staff have done and thank you all for the many kindnesses shown to me and my family.

God bless you – Kay Niemeyer

Respect Shown

The respect shown to my family was above and beyond.  Services offered to widows is excellent. They were caring like a family member.  Thankful we chose Lake Ridge Chapel.”

Jo Gilliam

Healing

Santos, Thank you so much for all you did to make Grief Share possible for us. All of the donated items, dinners, snacks, help to pay for the books and program, and your prayers will not be forgotten. After losing our baby Noah, the future and journey seemed unbearable. I had no idea how to navigate something this tragic. But Grief Share played such a huge part in my healing and renewed hope and faith in God. I still struggle sometimes but I now have tools and people who understand to help. Lake Ridge is second to none in the way you care for and love all who enter. Thank you for all you have done and continue to do. God bless you!

Kenzi Lloyd 


Talk of a Lifetime

“Dear Laura,  For the incredible experience last night at “Talk of a Lifetime,” I thank you; as it meant much to me. The theme of everything you said and did was clearly love, one for another. You minister to us with such care. Those memory cards are special and Oh-so-practical, and I will use them with others!  The food was the best in the world – thank you. Please thank Santos for me.  Also, Gregg, with his sense of humor could hardly be beat.  There’s nothing hectic where you are. It’s almost like time stands still as you are unhurried every workshop.  Thanks again for everything.

Sincerely, Judy

The Ultimate

Lake Ridge Memorial Designers is the ultimate in funeral home services. They went above and beyond in every way to care and to be helpful. There isn’t one thing that I would change about our experience with them. They are so professional. They are the BEST! I wouldn’t have changed one thing!”

The Family of Carolyn Lockett

Every Detail

“Santos, I can’t begin to thank you for all you’ve done for myself, my grandmother, and most of all for my mother.  You made an impossible situation manageable, and took care of every detail with such care and love.  You and your exceptional staff should be celebrated daily for the comfort you bring to those in such a rough time.  I will remember the service fondly along with your kind words and discretion with my family.  Thank you for all that your do!”

Best Regards, Tara Scarborough


Above and Beyond

“Words cannot express how much we appreciate the way you took care of the family of Melinda Alplanalp.  You went above and beyond our expectations and we cannot thank you enough.  Lake Ridge Chapel is the only place in Lubbock that goes the extra mile for families that are grieving from their losses. You did that for the Alplanalp family, and we will never forget it.  We love Lake ridge chapel.  You have a wonderful place with a truly great staff.”

Thank you from the bottom of our hearts – Rick & Nelouise Canup

Perfect

“Santos, I received the “thumbie” necklace a few weeks ago and absolutely LOVE it. I feel like Don is always with me when I wear it.  Thank you for the necklace and the wonderful job you and your staff did on his memorial service. It was perfect and I wouldn’t have changed a thing!”

Thanks again,
Diane Collins

Beautiful and Loving!

“Thank you for all the many, many, tasks you performed to bless us as we celebrated Lester Shaver’s life! Your behind the scenes care was beautiful and loving!”

Pat Murden


Fortunate Choice

“Everyone there was absolutely wonderful. I was not well myself, my mother had a long horrible illness. I felt them lift me up and help walk me through all the decisions and arrangements. I was very fortunate to have chosen them. They couldn’t have done anything better. I feel they were the best and feel so proud of how they took care of my mother and us.”

Edith Merrick

I appreciated the time & concern.

“I really appreciated the time and concern for me and my family. Santos gave me time to tell him about my husband and let me grieve through the whole ordeal. He was very comforting to me.”

Sincerely,
Patricia Edwards

  • Beautiful and Loving!

    “Thank you for all the many, many, tasks you performed to bless us as we celebrated Lester Shaver’s life! Your behind the scenes care was beautiful and loving!”

    Pat Murden

  • Fortunate Choice

    “Everyone there was absolutely wonderful. I was not well myself, my mother had a long horrible illness. I felt them lift me up and help walk me through all the decisions and arrangements. I was very fortunate to have chosen them. They couldn’t have done anything better. I feel they were the best and feel so proud of how they took care of my mother and us.”

    Edith Merrick

  • I appreciated the time & concern.

    “I really appreciated the time and concern for me and my family. Santos gave me time to tell him about my husband and let me grieve through the whole ordeal. He was very comforting to me.”

    Sincerely,
    Patricia Edwards

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Santos and Staff,

Thank you so much for all your help and service for my son’s (Ashton’s) service. Thank you for the pictures for the slide show and all that you do. You make such a difference are are such a blessing.

God Bless,
Karen Rogers

 

Thank you for the beautiful angel ornament and all the wonderful dinners and so much more! You are such as special part of my life. Blessings on you all!
~Nita Koop

 

Thank you Santos for your grief class and for the Lake Ridge Ladies and for the services for the widows. There is more than one way to save lives and you do it every day!

Sincerely,
Terry Anderson

 

Linda, Santos, David, Eddie, and Joyce,

It is amazing that you become like family within two days. You made everything so easy. We and our entire family felt at home while we were there. You were all so kind and accommodating. You all made a difficult experience bearable.

~Family of Grace Chambles

 

Santos and Staff,

Thank you so much for doing such a wonderful visitation and memorial service for Mom/MeMe! We were very pleased with everything!

Sincerely,

Family of Karen Hayden

 

Lake Ridge Chapel Staff, Lake Ridge Ladies and Gayle Severe,

So many words of heartfelt thanks for all your gestures of love and support during mom’s illness and death. The many visits, beautiful flowers, gentle hugs, words of remembrance at the service, and tender care and presence at the funeral home meant the world to our family. Thank you also for all the fun memories, friendships, dinners, trips and fellowship of love you shared with her in the last few years. You are loved by us because you loved her so well.

~Traci Burnett and Shirley Parker Family

 

Santos, Laura, Linda, Eddie, Jack and all the employees who helped me, but the names escape me…you are all truly special to us. I can’t even begin to thank you all enough for the special care you showed to me, Tessa, Jarrad, and the boys during this really hard time for us. You all helped ease our heart wrenching grief over Bill’s passing.

~Glenda Rychener and family

 

Dear Lake Ridge family,

The service you performed offered inspiration, love and comfort to all who were present. We thank you greatly for your help and support during this difficult time.

~Robert and Carol Bonnette

 

Thank you Santos and your wonderful staff. Appreciate all you did for our dear friend and her family. In loving memory of Sunday Rosio Manzaneres.

God bless each one of you! Juanita and April Camacho

 

Dear Santos and all the staff,

Thank you for all the kindess, patience and professionalism shown to all of our family during the loss of our mother. We appreciated the work that Shelley did on the video, also. God bless you.

Sincerely, The family of Elinor Dodd

 

I cannot even begin to express how wonderful the services were. There was not a stone left unturned. Things we would not have thought about were done with such style and grace. I believe my mom would have been so happy with her send off. Thank you for everything.

~Sheri Bly

Dear Staff at Lake Ridge Chapel and Memorial Designers,
On behalf of our family, I’d like to take the time to express my absolute sincerest gratitude for everything you did for our family at a very difficult time. My dad, Pastor Damian P. Morales, passed away on April 19th of this year. From the beginning of the funeral arrangement process and throughout, you provided our family with professionalism , yet compassion. You had patience with us and guided us step by step of the way through the process. You made what could have been very stressful and daunting, easy for us. It was such a relief that we literally didn’t have to worry about anything. You went above and beyond to meet with us when we needed, to take our calls when we needed, and to give us a hug that we definitely needed!

Your chapel was the perfect place to have the funeral. It was beautiful and spacious. The refreshments you provided for our guests were such a nice gesture and the necklace with my dad’s fingerprints that you gave my mother…there are just no words. In addition, the picture video and the Webcast were absolutely amazing. We had family from across the country access the funeral via the Internet and share in such a beautiful service that otherwise would not have been possible. Please continue to do for others what you have done for our family. It really does make a huge positive impact during a very difficult time.

~Peggy Chavez

 

With such a hard time, Santos made everything fantastic! It is hard to say that in a time of healing. Santos and staff made the funeral a wonderful celebration of life. Lake Ridge Chapel truly has a caring staff.

~Tiffany Smith

 

Dear Santos, We want to thank you and your staff from the bottom of our hearts for the care and compassion you’ve shown us each step of the way this past week. You all helped ease the pain of a difficult process, and helped us to celebrate my mom’s life in a beautiful way. You are all so sensitive to our individual needs and we feel so touched by your kindness. You are all doing God’s holy work. We are so blessed. Thank you.

~The Buenaventura Family