Testimonials

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We receive many letters from the families we’ve served, thanking us for our caring ways during their time of loss. Their words warm our hearts and speak to you of our professionalism, compassion, and the true value of the services Lake Ridge Chapel & Memorial Designers provides. We have a long history of serving families in Lubbock, TX and the surrounding communities, and are proud to showcase the positive testimonials we’ve received over the years.


Beautiful and Loving!

“Thank you for all the many, many, tasks you performed to bless us as we celebrated Lester Shaver’s life! Your behind the scenes care was beautiful and loving!”

Pat Murden

Fortunate Choice

“Everyone there was absolutely wonderful. I was not well myself, my mother had a long horrible illness. I felt them lift me up and help walk me through all the decisions and arrangements. I was very fortunate to have chosen them. They couldn’t have done anything better. I feel they were the best and feel so proud of how they took care of my mother and us.”

Edith Merrick

I appreciated the time & concern.

“I really appreciated the time and concern for me and my family. Santos gave me time to tell him about my husband and let me grieve through the whole ordeal. He was very comforting to me.”

Sincerely,
Patricia Edwards




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Santos and Staff,

Thank you so much for all your help and service for my son’s (Ashton’s) service. Thank you for the pictures for the slide show and all that you do. You make such a difference are are such a blessing.

God Bless,
Karen Rogers

 

Thank you for the beautiful angel ornament and all the wonderful dinners and so much more! You are such as special part of my life. Blessings on you all!
~Nita Koop

 

Thank you Santos for your grief class and for the Lake Ridge Ladies and for the services for the widows. There is more than one way to save lives and you do it every day!

Sincerely,
Terry Anderson

 

Linda, Santos, David, Eddie, and Joyce,

It is amazing that you become like family within two days. You made everything so easy. We and our entire family felt at home while we were there. You were all so kind and accommodating. You all made a difficult experience bearable.

~Family of Grace Chambles

 

Santos and Staff,

Thank you so much for doing such a wonderful visitation and memorial service for Mom/MeMe! We were very pleased with everything!

Sincerely,

Family of Karen Hayden

 

Lake Ridge Chapel Staff, Lake Ridge Ladies and Gayle Severe,

So many words of heartfelt thanks for all your gestures of love and support during mom’s illness and death. The many visits, beautiful flowers, gentle hugs, words of remembrance at the service, and tender care and presence at the funeral home meant the world to our family. Thank you also for all the fun memories, friendships, dinners, trips and fellowship of love you shared with her in the last few years. You are loved by us because you loved her so well.

~Traci Burnett and Shirley Parker Family

 

Santos, Laura, Linda, Eddie, Jack and all the employees who helped me, but the names escape me…you are all truly special to us. I can’t even begin to thank you all enough for the special care you showed to me, Tessa, Jarrad, and the boys during this really hard time for us. You all helped ease our heart wrenching grief over Bill’s passing.

~Glenda Rychener and family

 

Dear Lake Ridge family,

The service you performed offered inspiration, love and comfort to all who were present. We thank you greatly for your help and support during this difficult time.

~Robert and Carol Bonnette

 

Thank you Santos and your wonderful staff. Appreciate all you did for our dear friend and her family. In loving memory of Sunday Rosio Manzaneres.

God bless each one of you! Juanita and April Camacho

 

Dear Santos and all the staff,

Thank you for all the kindess, patience and professionalism shown to all of our family during the loss of our mother. We appreciated the work that Shelley did on the video, also. God bless you.

Sincerely, The family of Elinor Dodd

 

I cannot even begin to express how wonderful the services were. There was not a stone left unturned. Things we would not have thought about were done with such style and grace. I believe my mom would have been so happy with her send off. Thank you for everything.

~Sheri Bly

Dear Staff at Lake Ridge Chapel and Memorial Designers,
On behalf of our family, I’d like to take the time to express my absolute sincerest gratitude for everything you did for our family at a very difficult time. My dad, Pastor Damian P. Morales, passed away on April 19th of this year. From the beginning of the funeral arrangement process and throughout, you provided our family with professionalism , yet compassion. You had patience with us and guided us step by step of the way through the process. You made what could have been very stressful and daunting, easy for us. It was such a relief that we literally didn’t have to worry about anything. You went above and beyond to meet with us when we needed, to take our calls when we needed, and to give us a hug that we definitely needed!

Your chapel was the perfect place to have the funeral. It was beautiful and spacious. The refreshments you provided for our guests were such a nice gesture and the necklace with my dad’s fingerprints that you gave my mother…there are just no words. In addition, the picture video and the Webcast were absolutely amazing. We had family from across the country access the funeral via the Internet and share in such a beautiful service that otherwise would not have been possible. Please continue to do for others what you have done for our family. It really does make a huge positive impact during a very difficult time.

~Peggy Chavez

 

With such a hard time, Santos made everything fantastic! It is hard to say that in a time of healing. Santos and staff made the funeral a wonderful celebration of life. Lake Ridge Chapel truly has a caring staff.

~Tiffany Smith

 

Dear Santos, We want to thank you and your staff from the bottom of our hearts for the care and compassion you’ve shown us each step of the way this past week. You all helped ease the pain of a difficult process, and helped us to celebrate my mom’s life in a beautiful way. You are all so sensitive to our individual needs and we feel so touched by your kindness. You are all doing God’s holy work. We are so blessed. Thank you.

~The Buenaventura Family

Lake Ridge Chapel & Memorial Designers review summary

5on BirdEye,Oct 19, 2018

Steven

I had great service throughout my experience with Lake Ridge Chapel. Santos and staff were so accommodating and nice.


0on Facebook,Aug 23, 2018

Barbara

The team is the most caring and loving people who take their role in servicing the family and the loved one that I have ever witnessed. I know how I was treated when my son died. They serve as a ministry to the grieving. They are the best.


5on BirdEye,May 12, 2018

Janet

Santos and staff were very helpful and caring in their treatment of Mom and our family. They helped us celebrate a life well lived.


5on Facebook,May 06, 2018

Kassy

I just wanna say how professional and how awesome Santos and team worked so hard to help us out and get whatever we needed to put my dad to rest! It’s never easy to lose a loved one but they all did a amazing job! I’d choose them all over again if I have to later on in the future! They all made sure we were well taken care of and we didn’t stress a thing. Thank you so much for caring and loving my family and my siblings the way y’all did!! We are forever grateful!!


5on Google,Apr 28, 2018

Sandra

Lakeridge Memorial did an awesome job on my daughters funeral. Everything was top notch and they are very caring people. I have and will recommend them to anyone. Thanks Santos and employees. Sandra Speck


5on Google,Apr 28, 2018

the

Mother was buried today. We have used for my life of 50 plus years another funeral home that supposedly is the best in Lubbock. We just found the best in Lubbock. Lakeridge memorial chapel. Hands down best experience in every way. From making my mother look wonderful after she suffered so many years to releasing doves at the end of the service. These folks are wonderful. State of the art everything but genuinely loving and gracious people own and operate this place. I without hesitation will say if you go elsewhere you settled for less and most likely paid more. Not the cheapest but definitely the best value! Mom would have loved her funeral.


5on Facebook,Apr 10, 2018

Diane

There are so many awesome things about Santos and Lakeridge Chapel. He truly cares about each and everyone he meets. His staff is beyond compare. They are so professional and attuned to your every need. Santos and his beautiful wife, Valerie, are like family to us. There are not enough words to tell you why you should let them take care of your needs when the time comes. The Chapel is beautiful and any special requests you have will be granted, if at all possible! As for the aftercare, you will never find any comparable this amazing place offers! Lakeridge Ladies is overseen by Gayle Severe and her heart is truly open to all of us. We have made so many friends who have our backs and understand where we are, at this time of our life. Sorry this is so long but my heart is so full with this wonderful group of people!


5on BirdEye,Apr 04, 2018

Wanda

Lake Ridge Chapel is very personal and very caring. They have so much to offer a grieving family. Meeting people who are experiencing the same feelings is exactly how the Grief Classes can help you walk through the process of grieving a little easier. Every time you walk through their door , you will feel warm and welcome. So happy our family chose to use this Funeral Home when my husband died. Santos and his entire staff deserve a rating of 5 stars ! ♥️


5on Facebook,Apr 01, 2018

Sylvia Morton Hennigar

The memorial service for my husband was quite unexpected; yet it seemed that everything was pre planned and in place and that I didn't have to worry about anything. Santos said i was meticulous in my planning! Perhaps, but it was Santos and the staff in their care and concern about details that made it meticulous for my family and myself. Thank you all.


5on BirdEye,Apr 01, 2018

Donna

Lakeridge Chapel and Memorial treated my husband with such care and dignity when he passed away. Everything was done with respect for our family. Taking care of every need and walking us through this difficult time, the staff were gracious and helpful. Thank you


5on Google,Mar 29, 2018

Tracy

I have attended multiples services at Lakeridge Chapel, some of those were in the pastoral role. I must say that this organization, and it's staff are dedicated to sincerely providing an essential part of what a family needs, during a time of sorrow and grief. Santos and the staff at Lakeridge Chapel seem to have a gift of comforting families in a way that helps them move forward.


5on Google,Mar 29, 2018

mike

Words cannot express my feelings for Lakeridge Chapel. We were out of town at the time and the staff was just incredible in helping us with all the arrangements. They sincerely go above and beyond to help families in their time of need. Thank you


5on Google,Mar 29, 2018

jige

Funerals are not typically pleasant but with the service these staff members at Lakeridge provided I can honestly say it was pleasant. They started as strangers to our family and are now friends. They made dealing with them so pleasant and enjoyable. I would recommend their service to anyone that needed it.


5on Facebook,Mar 25, 2018

Amanda

Santos Moreno and his people took such great care of what my family needed in putting my mother to rest. Would definitely recommend them to anyone having to go through planning funeral services.


5on BBB,Mar 23, 2018

Barbara

Lake Ridge Chapel & Memorial Designers served our family during the worst experience of our lives, the death of our adult son. This facility was recommended to us and in the heart wrenching experience of the loss of our loved one, Lake Ridge staff could not have been kinder. Their serving character is more of a ministry of love. They are also very professional and Santos ******, owner, thinks outside the box in development of new ideas and services. This was eight years ago and I shall never forget this group of wonderful caring people.